We use cookies to offer the best possible user experience on our website. We also use third-party cookies, to deliver personalised advertisement messages. By using our website you agree, that cookies can be saved on your device. Further information on the cookies used and on how to disable them can be found here.
 
 

Carefree holiday enjoyment

A HOLIDAY CAN FEEL THIS SAFE

We will be organising your holiday in a more responsible, attentive and safe manner. We will be keeping what is good and thinking in terms of the future, so that you can continue enjoying everything in our house with peace of mind. The art of such a great challenge lies in approaching things from a positive angle and recognising the possibilities. Through improved structure, good planning and exclusive services, we bring together a warm welcome, a feeling of security for you and your family, and mutual respect.

Updates
We are constantly reviewing our services, regularly adapting the measures to the statutory requirements and the recommendations of the WHO and providing you with detailed information before your arrival.

Relaxed cancellation policy!
We have relaxed our cancellation policy for winter 2021 so that you can book your holiday with peace of mind in these difficult times. If an official travel ban or official classification as a risk area applies, there are no cancellation fees for you. Also you will receive a full refund of the deposit you have paid.

Skiing area Gitschberg Jochtal
The skiing area opens middle of December 2020. Please help us protect everyone’s safety, including yours, by following these basic rules:

  • Respect minimum and safety distances
  • Nose and mouth protection is mandatory in closed rooms and in public areas such as lift pass sales points, entrance areas to lift facilities, inside the lift cabins, on ski buses and at the bus stops, in restaurants and huts (except when seated at the table), in ski hire shops and ski depots, ski schools, inside shops
  • Wash and sanitise hands regularly
  • Opt for cashless payment
  • Act responsibly

Use the Hotel Skipass Service
In this winter season you can buy your ski pass for the skiing area Gitschberg Jochtal via the "Online Shop Dolomiti Superski" comfortably from home. The skipass voucher will be forwarded to our hotel afterwards. We will pick up the ski pass for you and hand it over on your arrival.

Ski schools
Our ski schools have prepared themselves for the coming winter season with their own safety concept and thus guarantee lessons without hesitation:

  • possibility of online booking of winter sports courses
  • observance of the minimum distance and the permitted density of persons
  • regularly trained staff and daily health checks of the ski instructors
  • mandatory mouth and nose protection and hand disinfection in offices
  • group size according to the currently valid legal requirements
  • keeping a contact list which is deleted 2 weeks after the end of the course
  • regular tests of the ski instructors by the South Tyrolean medical service
  • the award ceremonies will take place in accordance with the Covid-19 guidelines
  • refund of the deposit/course fee should you not be able to attend the course due to a positive Covid-19 test
  • reimbursement of unused but already paid course hours in case of illness and on presentation of a medical certificate

Ski rental: personal appointments and free delivery service
In the upcoming winter season you can reserve a VIP appointment at the Skirental Leitner by e-mail or telephone. Within the agreed time frame, the team will take care of you only. This service promises a quick processing, no waiting times and protection from crowds.
Furthermore, Skirental Leitner delivers your desired ski equipment directly to the hotel. The delivery service is free of charge and is booked online. The rental equipment can be returned directly at the ski rental or it will be picked up by Skirental Leitner at the hotel.
Every rental is logged by the ski rental companies and the equipment is disinfected after every return.

Masl’s hygiene measures
We throw up the windows to air on a regular basis, carry out professional disinfection and thorough cleaning several times a day in compliance with regional and national health and hygiene regulations, and have created several disinfection zones in the house to ensure hygienic conditions to help keep you feeling safe.

  • Our housekeeping staff is trained in the more stringent hygiene regulations.
  • Thorough daily airing and cleaning of all interiors using fresh cleaning utensils.
  • Housekeeping staff wear gloves and face masks.
  • We scrupulously disinfect using certified detergents before each arrival.
  • Lift buttons, door handles, window sills, etc. are considered sensitive points of contact so they are disinfected several times a day using professional cleaning agents.
  • Hotel and room linen are professionally cleaned by washing them at a temperature of at least 85 °C.
  • Personal hand hygiene: Disinfection stations are located at the entrance to all hotel areas and on every floor.
  • We make extra sure that the distance rules are adhered to in the house and keep entrances and exits separate wherever possible. If these rules cannot be observed, we ask our guests to wear a face mask for maximum safety and to wear it according to the regulations.

Masl’s staff protection
Our employees are our most valuable asset. We therefore protect them in the best possible way, regularly checking that they are in the best of health. Their good health benefits all of us.

  • Our employees have regular health checks.
  • We use protective masks and gloves.

The Masl is making eyes at you…
When you arrive, we have to hide our smile behind a face mask, but we make sure it shines through our eyes. Check-in and check-out will still be that special moment of welcome and hospitality. This is what we are doing to keep your stay at the reception as short as possible and to reduce it to the bare essentials:

  • Check-in: Send us your registration data from the comfort of your own home.
  • Check-out: On request, we will send you an e-mail in advance stating the cost of your stay, which will reduce the amount of time you have to wait at the reception desk and speed up the checkout process.

Masl’s feeling of space
Decorated in a modern alpine style, our spacious rooms and suites create a homely atmosphere where you will immediately feel at home.

  • Thorough daily airing and cleaning of all rooms using fresh cleaning utensils.
  • Room cards are disinfected after each departure.

Masl’s moments of pleasure
Enjoy additional privacy in the future thanks to a greater distance to the neighbouring table. Wearing face masks and gloves, your personal service team will still cater to your every need.

  • Our staff will serve as much food as possible at the table.
  • Strict compliance with the statutory minimum distance between tables.
  • Face masks do not need to be worn at the table and bar.
  • Please wear a face mask/buff scarf at the buffet out of mutual respect and to protect yourself as much as possible and also disinfect your hands before going to the buffet.
  • The front cooking station is separated by transparent screens.
  • The dishes served are all cooked and prepared in accordance with strict hygienic guidelines.
  • We mostly use local products from the region, whose production process can be traced.
  • Our kitchen staff wear gloves and face masks while preparing the food.
  • Kitchen, kitchen appliances and crockery are cleaned and sterilised with special antibacterial and antiviral cleaning agents.

Relax in safety with added privacy
We guarantee the maximum safety distance in the entire spa area, including the extensive park, so that you can enjoy carefree relaxation.

  • We use the antibacterial effect of chlorine in our pool area to guarantee carefree bathing fun for you and your family.
  • Regular disinfection of the sauna and swimming pool area.
  • Massages, treatments etc. are carried out in compliance with the statutory hygiene measures and using face masks and gloves.
  • The fitness room has special disinfectants for the equipment as well as cleaning cloths and hand disinfectants.
  • There are no distance rules for people staying in the same bedroom.
  • Our relaxation rooms contain disinfectants for the loungers and disinfection stations for your personal hand hygiene.

The Alpin Hotel Masl is here for you!
We look forward to welcoming you back to our house very soon and we are already excited about your visit! If you have any questions about the current situation, booking arrangements or other concerns until then, please do not hesitate to contact us.
 
 

Time to experience something special

Find inspiration in our special offers

 
 
Unfortunately, there are no offers at the moment.
 
 
Contact
Alpin Hotel Masl
Unterlände 21
I-39037 Valles
0472 547187
Location & Route
Our Alpine hut
We also have our own Alpine hut at an altitude of 1,740 m in the Malga Fane mountain farm village, we’ll take you there again and again. Off we go to a traditional and original South Tyrolean Brettljause snack!
To the alpine hut
 
 
 
Newsletter
News directly in your mailbox. Subscribe now!
 
© 2020 Alpin Hotel Masl | VAT 02856330218 | Codice Destinatario: XS9WT43 |  | produced by Zeppelin Group - Internet Marketing