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Carefree holiday enjoyment

A HOLIDAY CAN FEEL THIS SAFE

We will be organising your holiday in a more responsible, attentive and safe manner. We will be keeping what is good and thinking in terms of the future, so that you can continue enjoying everything in our house with peace of mind. The art of such a great challenge lies in approaching things from a positive angle and recognising the possibilities. Through improved structure, good planning and exclusive services, we bring together a warm welcome, a feeling of security for you and your family, and mutual respect.

Updates
We are constantly reviewing our services, regularly adapting the measures to the statutory requirements and the recommendations of the WHO and providing you with detailed information before your arrival.

Click here to find the latest entry and holiday information for your safe holiday in South Tyrol/Italy: https://www.suedtirol.info/en/information/coronavirus

For your hotel stay at Alpin Hotel Masl you have to meet one of the following requirements regarding Covid-19 and present the corresponding certificate at the check-in:
  • vaccinated (valid from first vaccination);
  • recovered (valid for 6 months); 
  • tested (negative antigen test or PCR test valid for 48 hours from test result).
Children under 12 years of age are exempt from the proof requirement.

Relaxed cancellation policy!
In case that COVID-19 travel restrictions are imposed in your country of origin or in our region (South Tyrol/Italy), such as an official travel ban, closure of borders, quarantine on entry or exit or classification as a risk area, we grant a free cancellation, no charges apply

COVID-19 test station in the holiday region Gitschberg Jochtal
Do you need an antigen or PCR test for entry into Italy? No problem! A medical test station has been set up in our holiday region where you can carry out this test quickly and conveniently.

Masl’s hygiene measures
We throw up the windows to air on a regular basis, carry out professional disinfection and thorough cleaning several times a day in compliance with regional and national health and hygiene regulations, and have created several disinfection zones in the house to ensure hygienic conditions to help keep you feeling safe.

  • Our housekeeping staff is trained in the more stringent hygiene regulations.
  • Thorough daily airing and cleaning of all interiors using fresh cleaning utensils.
  • Housekeeping staff wear gloves and face masks.
  • We scrupulously disinfect using certified detergents before each arrival.
  • Lift buttons, door handles, window sills, etc. are considered sensitive points of contact so they are disinfected several times a day using professional cleaning agents.
  • Hotel and room linen are professionally cleaned by washing them at a temperature of at least 85 °C.
  • Personal hand hygiene: Disinfection stations are located at the entrance to all hotel areas and on every floor.
  • We make extra sure that the distance rules are adhered to in the house and keep entrances and exits separate wherever possible. If these rules cannot be observed, we ask our guests to wear a face mask for maximum safety and to wear it according to the regulations.

Masl’s staff protection
Our employees are our most valuable asset. We therefore protect them in the best possible way, regularly checking that they are in the best of health. Their good health benefits all of us.

  • Our employees have regular health checks.
  • We use protective masks and gloves.

The Masl is making eyes at you…
When you arrive, we have to hide our smile behind a face mask, but we make sure it shines through our eyes. Check-in and check-out will still be that special moment of welcome and hospitality. This is what we are doing to keep your stay at the reception as short as possible and to reduce it to the bare essentials:

  • Check-in: Send us your registration data from the comfort of your own home.
  • Check-out: On request, we will send you an e-mail in advance stating the cost of your stay, which will reduce the amount of time you have to wait at the reception desk and speed up the checkout process.

Masl’s feeling of space
Decorated in a modern alpine style, our spacious rooms and suites create a homely atmosphere where you will immediately feel at home.

  • Thorough daily airing and cleaning of all rooms using fresh cleaning utensils.
  • Room cards are disinfected after each departure.

Masl’s moments of pleasure
Enjoy additional privacy in the future thanks to a greater distance to the neighbouring table. Wearing face masks and gloves, your personal service team will still cater to your every need.

  • Our staff will serve as much food as possible at the table.
  • Strict compliance with the statutory minimum distance between tables.
  • Face masks do not need to be worn at the table and bar.
  • Please wear a face mask/buff scarf at the buffet out of mutual respect and to protect yourself as much as possible and also disinfect your hands before going to the buffet.
  • The front cooking station is separated by transparent screens.
  • The dishes served are all cooked and prepared in accordance with strict hygienic guidelines.
  • We mostly use local products from the region, whose production process can be traced.
  • Our kitchen staff wear gloves and face masks while preparing the food.
  • Kitchen, kitchen appliances and crockery are cleaned and sterilised with special antibacterial and antiviral cleaning agents.

Relax in safety with added privacy
We guarantee the maximum safety distance in the entire spa area, including the extensive park, so that you can enjoy carefree relaxation.

  • Our plus for relaxation is the 3,000 m² large garden area. Make use of the generously proportioned private relaxation zones in the middle of the greenery.
  • We use the antibacterial effect of chlorine in our pool area to guarantee carefree bathing fun for you and your family.
  • Regular disinfection of the sauna and swimming pool area.
  • Massages, treatments etc. are carried out in compliance with the statutory hygiene measures and using face masks and gloves.
  • The fitness room has special disinfectants for the equipment as well as cleaning cloths and hand disinfectants.
  • Group activities, such as fitness sessions, are moved to the extensive outdoor area, if possible, and take place in small groups, the same applies to group hikes and Masl’s entertainment programme.
  • There are no distance rules for people staying in the same bedroom.
  • Our relaxation rooms contain disinfectants for the loungers and disinfection stations for your personal hand hygiene.

Masl’s hiking and activity paradise
The holiday region Gitschberg Jochtal not only gives you the feeling of absolute freedom, but also gives you the opportunity to enjoy the mountains and landscape completely by yourself.

  • The mountain railways of the ski & holiday region Gitschberg Jochtal are open and every family has their own personal gondola.
  • Free bike rental and e-bike rental (for a fee) with disinfection after each use.
  • Our retail businesses have been open, restaurants, alpine huts and mountain shelters reopened, in compliance with the statutory provisions.
  • Local public transport by bus and train is also fully covered (in the summer free with the AlmencardPLUS).
  • Museums and attractions have been open.

The Alpin Hotel Masl is here for you!
We look forward to welcoming you back to our house very soon and we are already excited about your visit! If you have any questions about the current situation, booking arrangements or other concerns until then, please do not hesitate to contact us.
 
 

Time to experience something special

Find inspiration in our special offers

 
 
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Contact
Alpin Hotel Masl
Unterlände 21
I-39037 Valles
+39 0472 547187
Location & Route
Our Alpine hut
We also have our own Alpine hut at an altitude of 1,740 m in the Malga Fane mountain farm village, we’ll take you there again and again. Off we go to a traditional and original South Tyrolean Brettljause snack!
To the alpine hut
 
 
 
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